![COACH/LEAD™ with Sehaam Cyrene](https://pbcdn1.podbean.com/imglogo/image-logo/12930608/Podcast_SehaamCyrene_CoachLead_2024-1400_q2gehp.png)
1.1K
Downloads
36
Episodes
Sehaam Cyrene PCC, the COACH/LEAD™ Coach — I teach leaders to use powerful coaching skills from one conversation to the next. COACH/LEAD™ is my liberating leadership style that best equips leaders for today’s challenges and a healthier working world. COACH/LEAD™ Newsletter 🎩 https://coachlead.co/ https://www.youtube.com/@sehaamcyrene https://www.instagram.com/sehaam.cyrene https://www.linkedin.com/in/sehaam/
Episodes
![Ian Moyse on fastest ways to build customer rapport | BCP020](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog12930608/e77153b984bf11a294f5cbc2a85c6015_300x300.jpg)
Tuesday Dec 08, 2020
Ian Moyse on fastest ways to build customer rapport | BCP020
Tuesday Dec 08, 2020
Tuesday Dec 08, 2020
My guest today is Ian Moyse. Ian is the EMEA Sales Director for Natterbox. He has sat on the boards for several industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum) and Eurocloud and as non-exec advisor to numerous other organisations. He got awarded the accolade of BESMA UK Sales Director of the year and in 2019 he listed in the top 50 Sales Keynote speakers by Top Sales World. Ian is also a social influencer for a growing number of leading global technology brands.
“Bad things happen. It doesn’t matter how good you are — as a business, as individuals. Mistakes happen. Things fall through the cracks in the best of companies, with the highest net promoter scores on the planet. It happens. It’s how you deal with it and my advice is deal with it in a human way, in a conversation up front, not electronically, where you’re hiding behind something because that does more damage than facing up to it. Do not be afraid of it.”
Click here for full show notes and more episodes of Better Conversations with Sehaam Cyrene.