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HOW can front-line leaders themselves use the skills of masterful executive coaches with their team to unlock ideas, remove resistance and diffuse escalations? WHY should you do less heavy-lifting and HOW can it create space for your direct reports to grow? IS COACH-LEADERSHIP different from pure coaching and why is that vital? HOW can being a Coach-Leader build your own confidence to lead as well as generate loyalty and make you a magnet to hire? 🎩 I am the creator of 5-star rated “Secret Sauce” LEADERS WHO COACH™ and an AMAZON #1 Best Selling Author who helps CxOs think strategically and see around corners. JOIN ME each week as I SHOW YOU you game-changing strategies, step-by-step techniques and magical questions you can use today in the toughest situations and trickiest conversations. What is coach-leadership? 🎥 https://youtu.be/IGPoswKiAfM Rulebook ▶️ https://amzn.eu/d/bm0J1BQ Courses ▶️ https://coachlead.co/ Instagram ▶️ https://www.instagram.com/sehaam.cyrene/ LinkedIn ▶️ https://www.linkedin.com/in/sehaam/ TikTok ▶️ https://www.tiktok.com/@sehaamcyrene YouTube ▶️ https://www.youtube.com/@sehaamcyrene
Episodes
Tuesday Dec 08, 2020
E020 Ian Moyse on fastest ways to build customer rapport
Tuesday Dec 08, 2020
Tuesday Dec 08, 2020
My guest today is Ian Moyse. Ian is the EMEA Sales Director for Natterbox. He has sat on the boards for several industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum) and Eurocloud and as non-exec advisor to numerous other organisations. He got awarded the accolade of BESMA UK Sales Director of the year and in 2019 he listed in the top 50 Sales Keynote speakers by Top Sales World. Ian is also a social influencer for a growing number of leading global technology brands.
“Bad things happen. It doesn’t matter how good you are — as a business, as individuals. Mistakes happen. Things fall through the cracks in the best of companies, with the highest net promoter scores on the planet. It happens. It’s how you deal with it and my advice is deal with it in a human way, in a conversation up front, not electronically, where you’re hiding behind something because that does more damage than facing up to it. Do not be afraid of it.”
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YouTube ▶️ https://www.youtube.com/@sehaamcyrene
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Courses ▶️ https://coachlead.co/
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